OUR SERVICES

CLAIMS RESOLUTION

Envoy Specialty™ is a trusted third-party claims services provider, specializing in the needs of specialty lines insurance carriers, Managing General Agents (MGAs), and Managing General Underwriters (MGUs), and self-insured policyholders resolve complex claims with efficiency, accuracy, and strategic insight. Our licensed adjusters work as an extension of your team, delivering customized solutions that meet the unique needs of each claim.

At Envoy Specialty™, we prioritize transparency and collaboration, ensuring our clients are informed and empowered throughout the claims process. Our broad range of specialized services includes, but is not limited to:

Primary & Excess Commercial General Liability (CGL)
Expertise in managing claims related to general liability, both primary and excess coverage, protecting your business from various third-party claims.
Environmental Claims
Coverage for both first-party and third-party environmental claims, including gradual pollution and sudden release events, ensuring comprehensive risk management in environmental matters.
Toxic Tort Liability
Tailored solutions for handling toxic tort claims arising from exposure to hazardous materials or substances, with a focus on minimizing financial and reputational impact.
Construction Defect
Effective management of claims related to construction defects, including design and workmanship issues, ensuring timely resolution for all parties involved.
Product Liability
Protection and resolution strategies for claims involving defective or harmful products, helping mitigate legal and financial risks to your business.
Premises Liability
Expertise in resolving claims arising from accidents or injuries that occur on business premises, protecting your organization from liability exposure.
New York Labor Law
Specialization in claims under New York’s Labor Laws, particularly in relation to construction site accidents and worker injury claims.
Class Action Lawsuits & Multidistrict Litigation
Comprehensive support for managing complex class actions and multidistrict litigation, coordinating strategy and defense efforts for optimal outcomes.
Commercial Trucking & Excess Auto Liability
Expertise in resolving excess auto liability claims, offering protection for businesses with large fleets or significant transportation risks.
Professional Liability
Strategic claims management for professionals, helping protect against claims of negligence, errors, and omissions in the course of professional services.
Errors & Omissions (E&O)
Specialized support in handling errors and omissions claims, minimizing exposure to legal and financial consequences.
Employment Practices Liability Insurance (EPLI)
Proactive claims management in the area of employment law, offering protection against claims related to wrongful termination, discrimination, harassment, and other employment-related issues.

And much more...

At Envoy Specialty™, we bring decades of experience in managing both litigated and non-litigated claims across a wide range of industries. Whatever your needs, we’re here to provide personalized, expert claims resolution that ensures the best possible outcome for your business.

TRIAL MONITORING

Our Trial Monitoring services provide insurance carriers and corporations with critical insights throughout the trial process, helping to evaluate exposure, identify strategic settlement opportunities, and ensure that risks are effectively managed. We attend and oversee trials on behalf of our clients, offering a comprehensive, real-time assessment of the case’s progress and its potential outcomes.

What We Do:

Risk Evaluation: We actively monitor trial proceedings, assessing the evolving risks to your business and insurance interests. By closely tracking each phase of the trial, we provide clear insights into how the case is unfolding and its potential impact on your organization.
Settlement Strategy: Our experienced team helps identify opportunities for settlement or early resolution, ensuring that your business is positioned to make informed decisions at key points in the litigation process.
Detailed Daily Analysis: We deliver in-depth, daily reports summarizing trial developments, key witness testimonies, and legal strategies. These reports allow you to stay informed and make proactive decisions about how to manage the case as it progresses.
Global Reach: With experience overseeing trials in all 50 U.S. states, as well as Canada, the U.K., France, and India, Envoy Specialty™ offers a truly global perspective, enabling us to navigate cross-jurisdictional issues and tailor our monitoring to the specific legal environment in each region.

Why Choose Envoy Specialty™ for Trial Monitoring?

Expertise Across Jurisdictions: Our team is well-versed in the legal nuances of each jurisdiction, ensuring that we can effectively monitor cases regardless of location.
Comprehensive Risk Insight: We provide actionable insights that help you understand the full scope of your case’s potential outcome, so you can manage your exposure and develop strategies accordingly.
Proactive Case Management: By tracking the trial from start to finish, we ensure that no critical developments are overlooked, and you are equipped with timely information to make decisions on litigation or settlement.

Whether you are managing a high-stakes trial or seeking to mitigate legal risks, Envoy Specialty™ is your trusted partner in trial monitoring, offering expertise and comprehensive support every step of the way.

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MEDIATION & SETTLEMENT NEGOTIATION SERVICES

At Envoy Specialty™, we excel at stepping in to facilitate successful mediations—whether at the eleventh hour or as part of a scheduled session. Our negotiation expertise is one of our core strengths. We are adept at quickly getting up to speed, assessing the situation, and driving negotiations toward fair and favorable resolutions.

Our team is skilled in participating in both scheduled mediations and court-ordered settlement conferences, offering the flexibility and experience necessary to resolve disputes efficiently. We work seamlessly across the United States and internationally, ensuring that your interests are represented, no matter the location.

Why Choose Envoy Specialty™ for Mediation and Negotiation?

Proven Negotiation Skills: With a deep understanding of the dynamics of settlement talks, we are able to negotiate effectively on behalf of our clients, even in high-pressure situations.
Quick Response, Seamless Integration: Whether brought in at the last minute or as part of an ongoing settlement process, we can quickly assess the situation, get up to speed, and contribute to a successful resolution.
Global Reach: Our team handles mediations across the U.S. and internationally, adapting to the unique legal and cultural nuances of each jurisdiction to achieve favorable outcomes.
Efficient, Fair Resolutions: We are known for resolving claims in a way that is both efficient and fair, helping our clients achieve timely resolutions that minimize disruption and litigation costs.

Whether you need a skilled negotiator at the 11th hour or expert help navigating complex settlement discussions, Envoy Specialty™ provides the strategic support and expertise necessary to resolve claims quickly and fairly.

CLAIMS AUDIT & LITIGATION MANAGEMENT SERVICES

At Envoy Specialty™, we offer comprehensive Claims Auditing services designed to provide you with a thorough review of your claims portfolio. Our goal is to help you identify inefficiencies, reduce unnecessary costs, and uncover hidden risks, all while ensuring your claims management processes are streamlined and cost-effective.

Our experienced team conducts in-depth audits of claims to evaluate cycle times, identify areas of potential leakage, and uncover opportunities for process improvement. Through detailed analysis, we pinpoint inefficiencies that may be driving up costs and provide actionable recommendations to mitigate these risks.

What We Offer:

Claims Cycle Time Analysis: We review the lifecycle of each claim, assessing whether delays, extended durations, or inefficient handling are unnecessarily inflating costs. By optimizing cycle times, we help you reduce operational expenses and enhance claims resolution efficiency.
Leakage Prevention & Risk Mitigation: We identify and address potential leakage points in your claims management process—whether from over-settlements, under-recoveries, or missed opportunities. Our goal is to prevent revenue loss and ensure your claims are handled accurately and cost-effectively.
Litigation Management Plans: We work with you to develop customized Litigation Management Plans that set clear strategies for controlling legal expenses, optimizing legal resources, and enhancing case outcomes. This includes identifying key milestones, creating guidelines for legal spend, and managing litigation risks throughout the claims lifecycle.
Settlement Analysis & Recommendations: Our team evaluates settlement offers to ensure they align with your best interests. We provide expert recommendations on settlement strategies, helping you assess whether a proposed resolution is fair, reasonable, and in line with your broader business goals. We focus on minimizing exposure and maximizing cost savings while protecting your reputation.
Disposition Management Programs: We assist in developing and implementing Disposition Management Programs to effectively close claims, ensuring that all cases are resolved in a timely and appropriate manner. This includes reviewing settlements, ensuring compliance with applicable regulations, and managing the final disposition of claims to reduce future risk.
Continuous Improvement: Our audit services don't just evaluate past performance; we also help you implement continuous improvement practices to enhance your overall claims handling process. Through training, process adjustments, and the application of best practices, we ensure that your claims management remains efficient, compliant, and aligned with your business objectives.

Why Choose Envoy Specialty™ for Claims Auditing?

Expert Insights: With decades of experience, our team provides valuable insights into every aspect of claims management, from cycle time efficiency to settlement strategy and litigation control.
Tailored Solutions: We recognize that every business is unique. Our services are tailored to your specific needs, ensuring that our audit results and recommendations are relevant and actionable for your organization.
Cost Savings & Risk Control: Our comprehensive audits help you identify cost-saving opportunities, reduce the risk of over-expenditures, and prevent leakage, ultimately improving your bottom line.
Holistic Approach: We don’t just review claims; we provide end-to-end solutions that address all aspects of claims management, including litigation, settlement, and final disposition.

By partnering with Envoy Specialty™ for your claims audits and litigation management, you gain a strategic advantage in optimizing your claims operations, controlling costs, and reducing risks. We’re here to help you make informed decisions and enhance your claims performance.